DirectDiner SMS Terms and Conditions

Effective date: October 26, 2026

These terms and conditions apply to messages sent to and from DIRECTDINER INC DBA DirectDiner.

Messages we send

DirectDiner sends text messages to restaurant owners and staff who use DirectDiner and opt in by providing their phone number. These messages include alerts when a new order is placed and notifications about your DirectDiner account.

Opting out

You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, send the SMS message “START” and we will start sending SMS messages to you again.

Getting help

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at hello@directdiner.com.

Carrier liability

Carriers are not liable for delayed or undelivered messages.

Message and data rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy

If you have any questions regarding privacy, please read our Privacy Policy.